Shipping Policy
At Moon Bars Store, we are committed to delivering your orders safely and promptly. Please review our shipping policies below to ensure a smooth and transparent shopping experience.
Processing Time
All orders are processed within 1-2 business days after payment confirmation. During peak seasons or holidays, processing may take slightly longer, but we will keep you informed.
Shipping Methods & Delivery Times
We offer reliable shipping options to meet your needs:
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Standard Shipping: 3-7 business days
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Expedited Shipping: 1-3 business days (available at checkout)
Please note that delivery times may vary based on your location and any unforeseen delays from carriers.
Shipping Restrictions
Due to legal regulations, we currently ship only to locations where cannabis and/or psilocybin products are permitted by law. It is the customer’s responsibility to ensure compliance with local, state, and federal laws before placing an order.
Order Tracking
Once your order ships, you will receive a tracking number via email. Use this to monitor your package’s progress until it arrives.
Shipping Costs
Shipping fees are calculated at checkout based on your order size and destination. We occasionally offer promotions such as free shipping on qualifying orders.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at sales@moonbarofficial.co. We will work with the carrier to resolve the issue promptly.